ارتباط رضایت شغلی و کیفیت زندگی کاری با رفتار شهروندی سازمانی در کارکنان کلینیک های توانبخشی وابسته به دانشگاه علوم پزشکی جندی شاپور اهواز

نوع مقاله : مقاله پژوهشی

نویسندگان

1 گروه کاردرمانی، دانشکده علوم توانبخشی، دانشگاه علوم پزشکی جندی شاپور اهواز، اهواز، ایران

2 مرکز تحقیقات توانبخشی، دانشگاه علوم پزشکی جندی شاپور اهواز، اهواز، ایران.

3 مرکز تحقیقات درد، دانشگاه علوم پزشکی جندی شاپور اهواز، اهواز، ایران

10.61186/jsmj.22.3.6

چکیده

زمینه و هدف پژوهش حاضر با هدف تعیین ارتباط رضایت کاری و کیفیت زندگی کاری با رفتار شهروندی سازمانی در کارکنان کلینیکهای
توانبخشی وابسته به دانشگاه علوم پزشکی جندیشاپور اهواز انجام شد.
روش بررسی پژوهش حاضر یک مطالعه مقطعی-توصیفی بود که در نیمسال دوم سال 1399 در تمامی کارکنان کلینیکهای توانبخشی
وابسته به دانشگاه علوم پزشکی جندیشاپور اهواز بهروش سرشماری انجام گرفت. ابزار گردآوری اطلاعات شامل: پرسشنامه رضایت
شغلی مینه سوتا، پرسشنامه کیفیت زندگی کاری والتون و پرسشنامه رفتار شهروندی سازمانی اورگان بودند.
یافته ها نتایج نشان دهنده رابطه مثبت و معنا دار بین رضایت شغلی و رفتار شهروندی سازمانی ) 55 / 0 = r ، 001 / 0 > p ( و همچنین بین
کیفیت زندگی کاری و رفتار شهروندی سازمانی ) 45 / 0 = r ، 001 / 0 > p ( بود. بررسیهای بیشتر نشان داد که از بین ابعاد رفتار شهروندی
سازمانی، رضایت شغلی و کیفیت زندگی کاری با ابعاد ادب و ملاحظه ) 76 / 0r= ، 001 / 0 p < و 66 / 0 r= ، 001 / 0 > p بهترتیب(، رفتار مدنی
( 52 / 0r= ، 001 / 0p < و 26 / 0r= ، 01 / 0 = p بهترتیب( و نوعدوستی ) 28 / 0 r= ، 009 / 0 = p و 21 / 0r= ، 04 / 0 = p بهترتیب( ارتباط معنادار
داشتند.
نتیجه گیری با توجه به نتایج پژوهش حاضر، پیشنهاد میشود مدیران مراکز درمانی، برنامههایی برای افزایش کیفیت زندگی کاری و
رضایت شغلی در کارکنان شاغل در مراکز توانبخشی توسعه دهند. این امر میتواند در گسترش و ترویج نقشها و رفتارهای فرانقشی و
داوطلبانه در این کارکنان، کمک کننده باشد

تازه های تحقیق

Parsam Shahsavari [PumMed] [Google Scholar]

Razieh Mofateh [PumMed] [Google Scholar]

Amal Saki Malehi [PumMed] [Google Scholar]

 Roya Ghasemzadeh [PumMed] [Google Scholar]

کلیدواژه‌ها

موضوعات


[1] Abdi J, Mohammadi E, Nazari R. The effect of organizational citizenship behavior on organizational performance. 2015. [Link]
[2] Eghbal F. assessment of human resource management performance at Isfahan Medical Science based on European Foundation for Quality Management [M. Sc. Thesis]. Isfahan: Isfahan University. 2008. [Link]
[3] Eghbal F. Identify Challenges human resource managers based on European Foundation for Quality Management. In8th International conference of quality managers 2008 (pp. 15-16).[Link]
[4] Naeimi G, Nazari AM, SANAI ZB. A study of relationship between qulaity of work life and work-family conflict with job performance among married men employee. Career and organizational counseling. 2013; 4(10): 57-72. [Link]
[5] Chien MH. A study to improve organizational performance: A view from SHRM. Journal of American academy of business. 2004 Jan 2;4(1/2):289-91. [Link]
[6] Ueda Y. Organizational citizenship behavior in a Japanese organization: The effects of job involvement, organizational commitment, and collectivism. Journal of Behavioral Studies in Business. 2011 Dec 1;4:1. [Link]
[7] Podsakoff PM, MacKenzie SB, Paine JB, Bachrach DG. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management. 2000 Jun;26(3):513-63. [10.1177/014920630002600307] [Link]
[8] George JM, Brief AP. Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological bulletin. 1992 Sep;112(2):310.
[10.1037/0033-2909.112.2.310 ] [PMID]
[9] Salimi M, Hasani A, Raadabadi M, Taheri Mirghaed M, Hosseini SH, Bakhtiari M. The correlation between organizational citizenship behavior and job Involvement of staff at educational & private hospital. Journal of Health Promotion Management. 2013 Oct 10;2(4):50-6. [Link]
[10] Ahmadi A, Mobaraki H, Youseli M. Structural relations between job satisfaction and organization citizenship behavior among nurses of Qazvin and Isfahan hospitals. Journal of Inflammatory Diseases. 2012 Jul 10;16(2):71-6. [Link]
[11] Sh K, Sh P. The relationship between quality of work life, job stress, job satisfaction and citizenship behavior in oshnaviyeh hospital’s staff. Journal of Patient Safety & Quality Improvement. 2014 Apr 1;2(2):77-81. [10.22038/psj. 2014.2520] [Link]
[12] Tsou JC. The Relationship between Job Involvement, Job satisfaction and Organizational Citizenship Behavior-the Case of Nursing Assistant at Veterans Homes in Northern Taiwan. 2015. [Link]
[13] Parsa S. The relationship between quality of work life, performance, stress, job satisfaction. Social Welfare Quarterly. 2014 Oct 10;14(54):61-83. [Link]
[14] Mayelafshar M RA, Memarpour M, Kandi M J. Relationship between organizational citizenship behavior (Components of organizational loyalty, organizational compliance, individual development) and human resources productivity among
personnel of the Tehran and Shahid Beheshti Medical Sciences Universities selected Hospitals. ORMR. 2012;2(3):146-61.
[Link]
[15] Yaakobi E, Weisberg J. Organizational citizenship behavior predicts quality, creativity, and efficiency performance: The roles of occupational and collective efficacies. Frontiers in Psychology. 2020 Apr 24;11:758 [10.3389/fpsyg.2020.00758 ] [PMID]
[16] Elnahas N, Abed Ali Osman FA, Elsayed Elsayad SM. Organizational Citizenship Behavior and Quality of Work Life Among Nurses in Port Said Hospitals. Port Said Scientific Journal of Nursing. 2020 Jun 30;7(1):26-50. [Link]
[17] Shetach A, Marcus O. Citizenship-behavior, cooperation and job satisfaction of medical and nursing teams in an Israeli hospital. Team Performance Management: An International Journal. 2015 Jun 8;21(3/4):181-98. [Link]
[18] Poursadeghiyan M, Abbasi M, Mehri A, Hami M, Raei M, Ebrahimi MH. Relationship between job stress and anxiety, depression and job satisfaction in nurses in Iran. The social sciences. 2016 Jan 1;11(9):2349-55. [Link]
[19] Karami J, Moradi A, Hatamian P. The effect of resilience, self-efficacy, and social support on job satisfaction among the employed, middle-aged and elderly. Iranian Journal of Ageing. 2017 Dec 10;12(3):300-11. [Link]
[20] Azadeh A, Zarrin M. An intelligent framework for productivity assessment and analysis of human resource from resilience engineering, motivational factors, HSE and ergonomics perspectives. Safety science. 2016 Nov 1;89:55-71. [10.1016/j.ssci.2016.06.001] [Link]
[21] LePine JA, Erez A, Johnson DE. The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis. Journal of applied psychology. 2002 Feb; 87(1):52. [10.1037/0021-9010.87.1.52] [Link]
[22] Sadeghi G, Ahmadi M, Yazdi MT. The relationship between organizational citizenship behavior and organizational performance (case study: Agricultural Jihad Organization of Mazandaran Province). Problems and perspectives in management. 2016(14, Iss. 3 (spec. iss.)):317-24. [10. 21511/ppm.14(3-si).2016.03] [Link]
[23] Hou FI, Wu YL, Li MH, Huang WY. Physiotherapist’job performance, impression management and organizational citizenship behaviors: An analysis of hierarchical linear modeling. Plos one. 2021 May 21;16(5):e0251843. [10.1371/ journal.pone.0251843] [Link]
[24] Payzchi MH, Gahremani M, Gholvost Jouibari Y. Quality of Work Life. Tehran: Bah Avaran. 2009.[Link]
[25] Mohebi-Far R, Safari H, Jafari H, Ahadinejad B, Torka M. Relationship between organizational citizenship behavior and quality of work life among the staff of University Hospitals in Qazvin University of Medical Sciences, Iran. Health Information Management. 2013 Jan 20;9(7):969-76. [Link]
[26] Joodaki Z, Mohammadzadeh S, Salehi S. The Relationship between Job Satisfaction and Quality of Life in Nurses At Khorramabad Educational Hospitals, 2019. JNE. 2019;8(5):25-32. [Link]
[27] Mohammad J, Quoquab Habib F, Alias MA. JOB SATISFACTION AND ORGANISATIONAL CITIZENSHIP BEHAVIOUR: AN EMPIRICAL STUDY AT HIGHER LEARNING INSTITUTIONS. Asian Academy of Management Journal. 2011 Jul 1;16(2). [Link]
332
Shahsavari P, et al. Job Satisfaction and Quality of Work Life. JSMJ. 2023; 22(3): 322-332
Jundishapur
Journal of Medical Sciences
July & August 2023. Vol 22. No 3
[28] Hashempour R, Hosseinpour Ghahremanlou H, Etemadi S, Poursadeghiyan M. The relationship between quality of work life and organizational commitment of Iranian emergency nurses. Health in Emergencies and Disasters Quarterly. 2018 Oct 10;4(1):49-54. [10.32598/hdq.4.1.49] [Link]
[29] Rahimi H, Rajaeipour S, Salimi GA. A study on the quality of work life of faculty members of Isfahan public universities. [Link]
[30] Poorsoltani H, Amirjinaghandar R. The Relationship between Organizational commitment and organizational citizenship behavior in physical education teachers of mashhad in 2011. Sport Management Journal. 2013 Apr 21;5(16):127-47. [10.22059/jsm.2013.30417] [Link]
[31] Organ DW. Organizational citizenship behavior: It's construct clean-up time. InOrganizational citizenship behavior and contextual performance 2014 Feb 24 (pp. 85-97). Psychology Press. [Link]
[32] Ahmadi A, Mobaraki H, Youseli M. Structural relations between job satisfaction and organization citizenship behavior among nurses of Qazvin and Isfahan hospitals. Journal of Inflammatory Diseases. 2012 Jul 10;16(2):71-6.. [Link]
[33] Zeinābadi H, Ābedi Kooshki S. School virtuous and citizen teacher: Testing a model through the mediating role of teachers’ job attitudes in Karaj high schools. Educational Innovations. 2017 Jul 23;16(2):43-56. [Link]
[34] Foote DA, Li‐Ping Tang T. Job satisfaction and organizational citizenship behavior (OCB) Does team commitment make a difference in self‐directed teams?. Management Decision. 2008 Jun 20;46(6):933-47. [10.1108/00251740810882680] [Link]
[35] Kim S. Public service motivation and organizational citizenship behavior in Korea. International journal of manpower. 2006 Dec 1;27(8):722-40. [10.1108/01437720610713521][Link]
[36] Workplace Spirituality and Its Impact on the Components of Organizational Citizenship Behavior (Case Study: Staff of Tabriz Five Educational Zones). Educational Administration Research, 2011; 3(9): 61-90. [Link]
[37] Bahrami S, Hosseini M. Impact of job satisfaction and organizational on citizenship behavior (individual and organizational) employees of the Ministry of Sport and Youth. Scientific Journal of Organizational Behavior Management in Sport Studies. 2017 Mar 21;4(1):11-8.[Link]